Terms and Conditions
Terms and conditions apply to all transactions processed by Olivia Divine and are subject to change without notice, they do not affect your statutory rights.Please read carefully.
We accept all major credit, debit cards and Paypal with payment being made via a secure server.
Card details are not held on this site.Payments are made via our Payment Service Provider.
Olivia Divine will endeavour to ship all orders within the designated time.However, be will not be held liable for any losses or expenses incurred by a delay in the postal system.
It is the responsibility of the customer to check the order upon delivery for any shortage or damage to goods. If there is a problem, please email us at :firstname.lastname@example.org immediately to inform us.
Returned goods must be returned and unworn in original packaging.Customers are advised to obtain proof of postage, preferably with tracked and signed delivery service.
Items must be returned within 14 days of receipt. Please email us at :email@example.com if you would like to return your item.
Please note that due to hygiene regulations, we do not accept returns on pierced earrings.The cost of returning the item is the responsibility of the customer. Olivia Divine will not be held responsible for any items lost or delayed in the post.
Many of our items are delicate, so please take care when wearing or storing your jewellery. We provide chiffon bags with most of our jewellery and recommend that you store your items in these.
Please avoid contact with chemicals like hairspray, perfume,deodorant and body make-up as the chemicals in these can discolour your jewellery.